PTA warns mobile users against fingerprint fraud and biometric data misuse

PTA issues important warning to citizens over misuse of fingerprint data. File photo
PTA issues important warning to citizens over misuse of fingerprint data. File photo
Published November 14, 2026 09:47 PM
(Web Desk): The Pakistan Telecommunication Authority (PTA) has warned mobile users against fingerprint fraud and misuse of their biometric data during SIM registration.

The Pakistan Telecommunication Authority (PTA) has advised citizens to share their fingerprints only at authorised centres and approved outlets of mobile network operators. The warning aims to protect personal information and prevent identity theft and digital fraud.

Biometric verification only at authorised centres

In its latest advisory, the PTA instructed mobile users to provide biometric information only at official customer service centres, authorised franchises and approved sales outlets. Citizens should avoid giving their fingerprints to unauthorised retailers or unknown individuals.

The authority also advised people to confirm why their fingerprints are being collected before completing biometric verification. It warned that careless sharing of sensitive information could expose citizens to fraud and misuse of their personal data.

PTA warns against misuse of personal information

The telecom regulator said the advisory was issued to reduce the risk of biometric data theft and other fraudulent activities. It stressed that citizens must remain careful whenever someone asks for their fingerprints or other confidential details.

Biometric information is used to verify a person’s identity during several telecom services, including obtaining a new SIM card. Therefore, users should make sure that the verification process is being carried out through an officially approved channel.

Earlier warning about fake courier representatives

The latest advisory follows another warning in which the PTA alerted citizens about scammers pretending to be representatives of courier companies. These fraudsters contact people and claim they need an OTP to complete a parcel or shipment delivery.

According to the authority, scammers use these false claims to obtain one-time passwords (OTPs) and other confidential information. They may misuse these details to access accounts or carry out financial and digital fraud.

Citizens urged not to share OTPs

The PTA has advised people never to share OTPs, verification codes or other private information with unknown callers. Even if someone claims to represent a courier company or a well-known organisation, citizens should verify their identity before responding.

The authority has urged consumers to stay alert and take steps to protect their personal information. It said checking the identity of anyone requesting sensitive details can help prevent digital fraud and identity theft.

The PTA warning highlights the growing risks of digital fraud and misuse of personal information. Fingerprints and OTPs can be misused if they fall into the wrong hands.

Mobile users should only complete biometric verification at authorised centres and never share OTPs with strangers. A little care can help protect personal identities and prevent financial losses.

Also read: PTA alerts users to SIM fraud, biometric scams, and unauthorized registrations

 

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