Mobile users warned of rising digital scams and fraud messages

Digital scams may include phishing attempts, fake reward offers, impersonation scams, deceptive calls, and fraudulent messages that often appear legitimate and are designed to create a false sense of trust and urgency in order to steal personal and financial information.

The company has also observed instances where fraudsters attempt to impersonate Jazz by misusing the company’s name, branding, and identity to circulate deceptive messages that appear legitimate.

These messages often contain suspicious links, claims of rewards, prize notifications, account-related alerts, or requests for personal information intended to trick customers into taking immediate action.

Customers can verify the authenticity of offers, promotions, and account-related communications through official Jazz channels, including SIMOSA, the Jazz website, verified social media accounts, and customer care.

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As part of its commitment to customer trust and transparency, Jazz also provides customers with greater visibility and control over the digital services they use. Through SIMOSA, customers can review and manage their active Value-Added Services (VAS) and subscriptions, helping them maintain greater visibility and control over services linked to their accounts.

Customers are encouraged to report suspicious messages claiming to represent the company. As digital threats continue to evolve, awareness, vigilance, and customer control remain among the most effective safeguards against fraud.