Clear timelines planned for new electricity connections – what will change

The decision was taken at a meeting on Wapda affairs held at the Prime Minister’s Chamber under the chairmanship of former Punjab Chief Minister Hamza Shahbaz.

Wapda officials attend meeting

Federal Energy Minister Sardar Awais Ahmad Khan Leghari and senior Wapda officials attended the meeting. Hamza Shahbaz directed Wapda authorities to take steps that can make services easier for citizens.

Officials discussed ways to simplify the process of providing new electricity connections. A clear timeframe will be set so applicants can know how long the process is expected to take.

Public complaints to get faster response

Hamza Shahbaz also called for quick action on public complaints about transformers and other electricity installations. He stressed that citizens should not have to face long delays when reporting problems.

The meeting also discussed appointing Wapda focal persons in all National Assembly constituencies. These officials would help citizens raise complaints and seek quicker solutions from the relevant authorities.

Focus on better public service

The proposed timelines could make the new electricity connection process more predictable for consumers. The government also wants Wapda to respond more quickly to complaints about power infrastructure.

The main aim is to reduce delays and make the process easier for applicants. Clear timelines could also help citizens understand when they can expect their connection.

However, the real impact will depend on how quickly Wapda implements the proposed system. Better complaint handling could also improve public confidence in electricity services.

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