Pakistan’s National Database and Registration Authority (NADRA) has rolled out dedicated facilities for persons with disabilities across all its offices, strengthening its commitment to inclusive and barrier-free identity services. The announcement was made on the International Day of Persons with Disabilities, emphasizing NADRA’s pledge that no citizen should be denied access due to physical limitations.

According to the authority, NADRA issues a special identification card for disabled individuals, which is free for the first time and valid for life. More than 1 million disability-specific ID cards, featuring a unique symbol for identification, have already been distributed throughout the country.

Key Facilities and Services

NADRA has introduced multiple support features to make its centers more accessible. Disabled individuals can now book appointments via a dedicated helpline or through the Pakistan ID mobile app, allowing for faster and more convenient service. The app also allows users to register their disability directly in the system.

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At NADRA centers, wheelchair assistance is available, and applicants with disabilities are processed under the executive category, enabling them to skip long queues. Special priority tokens ensure that applicants receive assistance without delay.

List of Facilities Provided

* Executive-category processing without waiting in line

* Wheelchair assistance at all centers

* Appointment booking via helpline and Pakistan ID app

* Priority services through special tokens

* Free lifetime disability ID cards with a unique symbol

* Digital registration of disability in the system

NADRA officials said these initiatives are part of a broader effort to ensure that identity services are accessible, respectful, and convenient for disabled citizens across Pakistan.