CNIC already registered on Pak ID? NADRA shares an easy solution

The National Database and Registration Authority (NADRA) has shared an easy way for citizens to recover their Pak ID accounts if their CNIC numbers are already registered on the mobile application.

How to recover an existing Pak ID account

According to NADRA, users may face an error message stating that their CNIC number is already linked to another account when trying to register on the Pak ID app.

Instead of creating another account, citizens have been advised to recover their existing accounts through the password reset option.

To begin the process, users should open the Pak ID mobile application and enter their CNIC number on the login screen. They must then select the “Forgot Password” option to proceed.

After selecting this option, users need to provide their registered email address. A two-factor authentication (2FA) verification code will then be sent to their email.

Once they receive the code, users must enter it into the application and complete the required biometric verification to confirm their identity.

After successful verification, citizens can regain access to their existing Pak ID accounts.

What services are available on the Pak ID app?

The Pak ID application allows citizens to access several NADRA services without visiting registration offices.

These services include CNIC renewal, modification, replacement and other identity-related applications.

NADRA helpline for login problems

Citizens who continue to face difficulties while recovering their accounts or logging into the application can contact NADRA's helpline at 1777 for further assistance.