Appointment Booking Feature: The Pak ID app, in its first phase, will support on-screen appointment scheduling for selected NRCs in major cities including Islamabad, Karachi, Lahore, Peshawar, Quetta, Sialkot, Multan, Bahawalpur, Rawalpindi, and more.
What’s Next: The feature will expand progressively as part of NADRA’s digital transformation plan to replace the old Pak ID website with a more efficient and user-friendly mobile platform from January 17, 2025.
Convenience & Security: The app incorporates contactless biometric verification, document capture, facial recognition, and payment integration — eliminating the need for long queues and manual processing.
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Centers Offering App-Based Appointments
- NRC Gujrat
- Mega Center, Blue Area, Islamabad
- Mega Center, Murree Road, Rawalpindi (two locations)
- NRC Rawalpindi Cantt
- NADRA Mega & Big Centers in Karachi, Hyderabad, Lahore, Multan, Faisalabad, Quetta, Peshawar, Sialkot
- Plus NRCs in Bahawalnagar, Bahawalpur, Pakpattan, Rahim Yar Khan, Vehari, Jhang, Sargodha City, Larkana, Gwadar, Muzaffarabad, Gilgit, Skardu, and more.
Pak ID Mobile App to Offer Appointment Booking Option at NADRA Service Centers - 𝐂𝐨𝐦𝐢𝐧𝐠 𝐒𝐨𝐨𝐧!
— NADRA (@NadraPak) July 25, 2025
Under Phase I, Appointment facility will be available at 43 NADRA Registration Centers (NRCs) nationwide. pic.twitter.com/3aTM5ReO4u
NADRA visits can now be booked by citizens in advance, speeding up service delivery. Consolidating services that were previously available on the Pak ID website are integrated into the app, which aims to improve convenience and system security. Gradually, these appointment services will extend to more remote tehsils, alongside the opening of new NADRA offices in AJK, Gwadar, and Gilgit Baltistan by March 31, 2025.
What Citizens Should Know
- Users will be able to register or log in via email or CNIC, with optional biometric login support.
- The app supports e-payment methods like JazzCash, Easypaisa, and e-Sahulat for paying fees such as CNIC, NICOP, B-Form, or FRC.
- Those facing biometric or verification delays can seek assistance via the NADRA helpline or official social channels.
This is a new step in the digitization of NADRA services. The Pak ID app’s appointment booking feature provides citizens with ease, convenience, and better accessibility, efficiency, and transparency in identity document processing.
