Those who cannot perform Hajj due to urgent reasons can now either apply for a refund or send another person in their place. Special replacement forms are available on the ministry’s official website for download.

According to the ministry’s spokesperson, applicants facing real problems like illness, death in the family, or legal issues can use this facility. The process has been designed to remain simple and transparent so that no one suffers unnecessary stress.

For guidance and details, people can visit the ministry’s website or contact the nearest Hajj Facilitation Center.

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This new step gives relief to thousands of Hajj applicants. For the first time, refunds and replacements are being offered officially. It shows a people-friendly approach by the government, making Hajj arrangements easier and more transparent. Families facing emergencies will now be protected from financial loss.